Trusted Source for Information

• Impartial reliability reports provide vital pre-purchase or pre-contribution information
• 4 out of 5 consumers said that BBB accreditation has some impact on purchase decisions
• Scam warnings provided regularly to help avoid becoming a victim

 BBB Reputation

• Pioneers in voluntary business regulation:  Established in 1912
• Well-known for upholding ethics in business
• Services are offered at no charge to consumers

 Customer Service Quality

• Available:  24/7 accessibility to BBB via website and automated phone system
• Respond Quickly:  More complex requests get response within 48 hours
• Polite:  Pride ourselves on the courtesy that we extend to all consumers